At Girish Palace, we value the trust our customers place in us. Protecting your personal information and maintaining your privacy are important priorities for us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, submit an enquiry, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

Personal Information

• Full name

• Contact number

• Email address

• Residential or communication address, if provided

• Other details voluntarily shared through enquiry forms

Technical Information

• IP address

• Browser type and device information

• Operating system

• Website usage data

• Pages visited and browsing activity

We collect only the information reasonably necessary to provide our services and improve your experience.

2. How We Use Your Information

The information collected may be used for the following purposes:

• To respond to product enquiries and customer questions.

• To provide information about our gold, diamond, platinum, and gemstone jewellery collections.

• To assist with product availability and purchase-related enquiries.

• To communicate showroom details, services, and updates.

• To improve our website functionality and customer experience.

• To maintain website security and prevent fraudulent activities.

• To comply with applicable legal and regulatory requirements.

3. Sharing of Personal Information

Girish Palace respects your privacy and does not sell or rent customers' personal information to third parties.

However, information may be shared with trusted service providers when necessary for website operations, communication, technical support, or other legitimate business purposes.

We may also disclose information when required by applicable laws, legal proceedings, or government authorities.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website performance and user experience.

Cookies may help us:

• Understand how visitors use our website.

• Remember certain browsing preferences.

• Improve website navigation and functionality.

• Analyse website traffic and performance.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Although we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute data security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, provide our services, resolve enquiries, maintain business records, or comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to securely delete or anonymise it, where appropriate.

7. Third-Party Websites

Our website may contain links to external websites, social media platforms, or third-party services.

Girish Palace is not responsible for the privacy policies, security practices, or content of these external websites.

We recommend reviewing their respective privacy policies before sharing any personal information.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally applicable.

• Withdraw consent for certain data processing activities.

• Raise concerns regarding the use of your personal information.

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website and services are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent where required by law.

If we become aware that personal information has been collected improperly, we will take reasonable steps to address the issue.

10. Changes to This Privacy Policy

Girish Palace reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any revised policy will be published on this page along with the updated date.

We encourage visitors to review this page periodically to stay informed about how their information is protected.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our website or visit our showroom.

Girish Palace
Howrah, West Bengal, India.

Girish Palace – A Timeless Expression of Luxury, Elegance & Trust.

To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.