These Terms & Conditions govern your access to and use of the Girish Palace website. By visiting or using our website, you agree to comply with the terms outlined below. We recommend reading them carefully before using our website or making any enquiries or purchases.

1. General Information

Girish Palace is a jewellery showroom located in Howrah, West Bengal, offering a range of exquisite gold, diamond, platinum, and gemstone jewellery.

The information provided on this website is intended to introduce our brand, showcase our collections, and help customers learn more about our products and services.

2. Use of Website

By accessing this website, you agree to:

• Use the website only for lawful purposes.

• Provide accurate and genuine information when submitting enquiries.

• Avoid activities that may damage, disrupt, or interfere with the website.

• Not attempt unauthorized access to any part of the website or its systems.

• Not copy, reproduce, or misuse website content without prior permission.

3. Product Information & Images

We make every effort to ensure that product descriptions, photographs, specifications, and other information displayed on our website are accurate and up to date.

However, slight variations in colour, appearance, design, and detailing may occur due to photography, lighting, screen settings, or the handcrafted nature of certain jewellery pieces.

Customers are encouraged to visit our showroom for a closer look at the products.

4. Pricing & Availability

Product prices and availability may change without prior notice due to fluctuations in gold, silver, platinum, diamond, and gemstone market rates.

Any prices displayed or communicated through our website are subject to confirmation by Girish Palace.

Final pricing, applicable making charges, taxes, and other costs will be communicated at the time of purchase.

5. Jewellery Quality & Authenticity

Girish Palace is committed to maintaining quality and authenticity across its jewellery collections.

Applicable hallmarking, certification, and product-related documentation will be provided as per the relevant product category and applicable regulations.

Customers are encouraged to review the product details and available documentation before completing a purchase.

6. Orders & Enquiries

Customers may contact us through the website, telephone, or other available communication channels for product enquiries and purchase-related information.

All orders, bookings, and purchase requests are subject to product availability and confirmation by Girish Palace.

We reserve the right to decline or cancel an order where necessary due to stock unavailability, pricing errors, or other valid reasons.

7. Payments

All payments for jewellery purchases must be made through the payment methods accepted by Girish Palace.

The applicable payment terms, advance payments, outstanding balances, and other purchase conditions will be communicated to customers at the time of the transaction.

8. Cancellation, Return & Exchange

Cancellation, return, and exchange requests will be governed by the applicable policies of Girish Palace.

Customers are advised to review our separate Return & Exchange Policy or contact our showroom for detailed information before making a purchase.

9. Intellectual Property Rights

All content available on this website, including text, photographs, product images, graphics, logos, designs, and branding elements, belongs to Girish Palace or its respective content owners.

Unauthorized copying, reproduction, distribution, modification, or commercial use of any website material is strictly prohibited without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites or external platforms for additional information or convenience.

Girish Palace does not control or take responsibility for the content, privacy practices, or services offered by such external websites.

Users are encouraged to review the terms and privacy policies of third-party websites before using them.

11. Limitation of Liability

Girish Palace shall not be held responsible for any direct or indirect loss arising from the temporary unavailability of the website, technical issues, inaccurate third-party information, or unauthorized use of website content.

We make reasonable efforts to maintain accurate information and uninterrupted website access but do not guarantee that the website will always be error-free or available.

12. Privacy & Data Protection

Any personal information submitted through our website, including names, telephone numbers, email addresses, and enquiry details, will be handled in accordance with our Privacy Policy and applicable data protection laws.

We encourage users to review our Privacy Policy to understand how their information is collected, used, and protected.

13. Changes to Terms & Conditions

Girish Palace reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Any changes will become effective once published on this website. Continued use of the website after such changes indicates acceptance of the revised terms.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with the use of this website shall be subject to the jurisdiction of the competent courts in Howrah, West Bengal, subject to applicable law.

15. Contact Us

For any questions, concerns, or clarification regarding these Terms & Conditions, please contact Girish Palace through our website or visit our showroom in Howrah, West Bengal.

Girish Palace – A Timeless Expression of Luxury, Elegance & Trust.

To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.